Please read these Terms and Conditions carefully. By booking an appointment, you agree to the following terms. If you are unwilling or unable to accept these terms, you should not proceed with booking or continuing therapy sessions.

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FREE INITIAL CONSULTATION
You may be offered a free 20-minute online initial consultation. No therapy will be provided during this call. Its purpose is to assess whether we are a good fit to work together. Any estimate of the number of sessions required is based on the information you provide and should be considered a general guideline, not a guarantee.

 

SESSIONS
Sessions typically last 90 minutes unless otherwise agreed in advance.

 

For online sessions, you are responsible for ensuring a stable internet connection for online sessions. In the event of technical difficulties, I will do my best to reconnect or reschedule where appropriate.
 

FEES
Fees will be confirmed following your initial consultation. Payment is required before each session, either by bank transfer, card, or cash. Fees may be reviewed and adjusted periodically.

CANCELLATION POLICY

If you need to cancel or reschedule a session, please provide:

• At least 48 hours’ notice for in-person sessions

• At least 24 hours’ notice for online sessions

Notice must be given via email or phone. Cancellations made after these deadlines are non-refundable.

 

REFUND POLICY

Fees reflect my time and professional expertise and do not guarantee outcomes. Therefore, no refunds are issued for completed sessions. If you have paid in advance for a package and choose to discontinue therapy, a pro-rata refund will be calculated. The refund will be based on the standard full session rate for sessions already used.

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PAYMENT METHODS 

Payment can be made via:

• Online: Credit/debit card or PayPal

• In-person: Credit/debit card or cash

Full payment must be received before or at the time of your session.

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CONTACT BETWEEN SESSIONS
Contact between sessions is limited to email or phone during office hours. Messages received outside of these hours will be addressed during the next working period.

MEDICAL OR PSYCHOLOGICAL CONDITIONS

You may be asked to share relevant medical history to ensure safe and effective treatment. Please inform me of any medical changes during your therapy. If you are currently receiving care from a GP, psychologist, psychiatrist, or counsellor, I may request their approval before starting hypnotherapy.
 

Please note: I do not work with clients who have epilepsy or any form of psychosis. 

Hypnotherapy is a complementary therapy and is not a substitute for medical or psychological diagnosis or treatment. Always consult a qualified healthcare provider for medical concerns.

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AGE RESTRICTIONS
Clients must be 18 years or older to participate in online therapy. Those under 18 must be accompanied by a parent or guardian and seen in-person.

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ATTENDING YOUR SESSIONS
Please ensure you are available at the scheduled start time. If you are running late, contact me as soon as possible. While I’ll aim to provide a full session, this cannot be guaranteed due to subsequent bookings.

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HYPNOTHERAPY RECORDINGS
Any recordings provided are for your personal use only. They must not be shared, copied, or distributed. Do not listen to hypnotherapy recordings while driving, operating machinery, or performing tasks that require your full attention.

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OUTCOME OF SESSIONS
While I will apply my professional skills and best efforts, no guarantees can be made regarding the resolution of your issue(s). Progress depends on various factors, including your personal commitment and responsiveness to therapy.

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STANDARDS OF BEHAVIOUR

I commit to treating you with respect and professionalism. In return, you agree:

• Not to harm yourself or others (including me or any property)

• Not to attend sessions under the influence of alcohol or recreational drugs (except prescribed medication)

• To behave respectfully and appropriately during all sessions

Sessions may be terminated immediately and future sessions refused without refund if these standards are breached.

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CONFIDENTIALITY

All sessions and communication are confidential. Consent will be obtained before any recordings. Confidentiality may be broken only in the following circumstances:

• You provide permission to share information

• Required by a court of law

• Risk of harm to yourself or others

• Disclosure of serious crime or fraud

• Safeguarding concerns involving minors

• A report is required by a referring GP or healthcare professional (a copy will be available upon request)
   

LIABILITY & INDEMNITY
Tara Day is not liable for any direct or indirect losses, damages, or consequences arising from the advice or services provided. By engaging in therapy, you agree to indemnify and hold harmless Tara Day from any claims, costs, or liabilities resulting from your participation.

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GOVERNING LAW
These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
 

TERMS AND CONDITIONS UPDATES
These terms may be updated at any time without notice. Clients returning after a break in therapy should review the latest version available on my website.

DATA PROTECTION
Your data is managed in accordance with my Privacy Policy, available on my website. By booking a session, you consent to this policy. Please review it periodically for updates.
 

CONCERNS & COMPLAINTS
If you have any concerns about your therapy, please speak to me directly in the first instance. I am committed to resolving any issues promptly and professionally.

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Dated 30th June 2025